Privacy Policy
At Marinopoulos, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you use our products, services, and website (“Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Data. When you create an account, place an order, or contact us, we may collect personally identifiable information such as your name, email address, billing address, shipping address, and phone number. This information is used to provide and improve our Services, communicate with you, and fulfill any legal or regulatory requirements.
1.2 Payment Information (Stripe). We use Stripe as our primary payment processor. If you make a purchase or transaction, we may collect payment details such as credit or debit card numbers, expiration dates, and billing addresses. All payment information is securely processed by Stripe. We do not store your complete payment card information on our servers. By using our Services, you also agree to Stripe’s Privacy Policy.
1.3 Automatic Information. We may automatically collect certain information about your device or how you interact with our website, including IP address, browser type, operating system, referral URLs, and pages visited. We collect this information using cookies, web beacons, or similar technologies to improve the performance and usability of our Services.
2. How We Use Your Information
2.1 Service Provision. We use the collected information to operate, maintain, and improve our Services, process transactions, provide customer support, and fulfill your orders.
2.2 Marketing and Communication. With your consent (where required by law), we may use your contact information to send you promotional emails, newsletters, or other marketing materials. You may opt out of such communications at any time.
2.3 Compliance and Legal Obligations. We may use your information to comply with applicable laws, regulations, or legal obligations, including law enforcement requests or other lawful requests by public authorities.
3. Disclosure of Your Information
3.1 Service Providers. We may share your information with third-party service providers, such as logistics partners, data analytics providers, and payment processors (including Stripe), who assist us in delivering our Services.
3.2 Business Transactions. In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
3.3 Legal Requirements. We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, secure servers, and restricted access to personal information.
5. Your Rights and Choices
5.1 Access, Correction, Deletion. You have the right to request access to the personal information we hold about you and to request corrections or deletions where it is inaccurate or no longer required.
5.2 Restriction of Processing. You may also have the right to restrict or object to certain types of processing or to withdraw your consent where we rely on consent as the lawful basis for processing.
5.3 Complaints. If you have a complaint about our data handling practices, please contact us at privacy@marinopoulos.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
6. Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to read the privacy policies of any third-party sites you visit.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated policy on this page and indicate the “Last Updated” date at the top of the page.
8. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at privacy@marinopoulos.au.